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Service & Support: Embroidery Topics

Learn from the Pros

Our Certified Embroidery Machine Technicians and Embroidery Academy Trainers have assembled the list below of the most common service topics. Subjects include the Meistergram Embroidery Equipment, Expert Series – TOYOTA Embroidery Systems, Forte’ Embroidery Software Programs and General Embroidery Questions.

Still have a question? Feel free to contact our service department at or our software support department at Becoming an embroidery pro is just a few clicks away! If you have any suggestions for additional items or topics on this page please contact us at


Expert Series – TOYOTA Embroidery Equipment Support

  • Updating the Expert ESP9100 Net as designed by TOYOTA Operating System

    Forte’ Embroidery Suite Embroidery Software Programs Support

  • Software Updates
  • Download the latest updates for Forté LE
  • Download the latest updates for Forté ID
  • Download the latest updates for Forté PD
  • Download the Communications Driver for Forté
  • See fonts available exclusively for Forté
  • Using the Expert Stitch Manager
  • Issues with reading condensed formats (.cnd files)

    General Embroidery Support Topics

  • Positioning Embroidery On Garments
  • Sewing on Auto Floor Mats
  • More on Positioning Embroidery On Garments From Stitches Magazine  
  • Additional Information on Needles & Backing From Stitches Magazine  
  • Hoop Speed Reference Initializing the Memory
  • Inputting A Design into the Embroidery Machine
  • Test Designs
  • Getting Down with Underlay
  • Sewing On Leather Current Newsletter
  • Lettering on Caps
  • Embroidery Machine Formats
  • Using the 7-in-1 (or Fast Frames)
  • Hooping a Jacketback / Attaching a Jacketback Hoop to your machine  
  • Sewing on Caps  
  • Setting up the Carpetmaster  
  • Sewing on Puff / 3-D Embroidery
  • Software Copyrights - Things You should know

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    Did not purchase your embroidery machine from Pantograms and you need assistance with your Expert or TOYOTA Embroidery Equipment or Forte’ Embroidery Suite Embroidery Software Programs? We have service, support and training plans available to help you.

    Please call us at 1-800-872-1555 ext. 226 for more information.

    Our Certified Technicians have been trained to keep your embroidery machine working at its best.
    Click here to see the 30 point Inspection Checklist performed when your machine is serviced.

    Support Information
    Business Support Hours
    Monday thru Friday - 8:30am to 5:00pm EST
    Support Phone Number: 800-872-1555 ext. 504

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