Pantograms

CALL TOLL-FREE  (800) 872-1555
SERVICE, EQUIPMENT & SUPPORT – Since 1967
DEVOTED TO HELPING APPAREL DECORATORS ACHIEVE SUCCESS

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Meistergram and Toyota Embroidery Machines

Service & Support: Embroidery Topics

Learn from the Pros

Our Certified Embroidery Machine Technicians and Embroidery Academy Trainers have assembled the list below of the most common service topics. Subjects include the Meistergram Embroidery Equipment, Expert Series – TOYOTA Embroidery Systems, Forte’ Embroidery Software Programs and General Embroidery Questions.

Still have a question? Feel free to contact our service department at Service@Pantograms.com or our software support department at Support@Pantograms.com. Becoming an embroidery pro is just a few clicks away! If you have any suggestions for additional items or topics on this page please contact us at Webmaster@Pantograms.com.

Meistergram Embroidery Equipment Support

  • Meistergram Uncrating - Read first  
  • Getting Started With Your Pantograms Meistergram System  
  • Meistergram Single Manual Final  
  • Meistergram Quick Reference  
  • Meistergram Parts Book  
  • Meistergram Maintenance  
  •  

    Expert Series – TOYOTA Embroidery Equipment Support

  • Getting Started With your Pantograms TOYOTA Embroidery System   
  • Installing and Using The Cap Frame on the TOYOTA 860,851 or 850
  • Updating theTOYOTA ESP9000 Operating System
  • Updating theTOYOTA ESP9100 NET Operating System
  • Timing theTOYOTA ESP9000
  • Timing theTOYOTA 860, 851 or 850
  • Initializing the Memory through Service Mode  
  • Oiling theTOYOTA ESP9000
  • Oiling Maintenance Schedule for the TOYOTA ESP9000  
  • Greasing the TOYOTA ESP9000
  • Oiling the TOYOTA Expert 860
  • Control Panel Operation
  • Optimal Cap Sew Out (TOYOTA 860/851/850)  
  • ESP550 Cylinder Frame Instruction Manual  
  • Winding a bobbin on the TOYOTA ESP9000  
  •  

    Forte’ Embroidery Suite Embroidery Software Programs Support

  • Software Updates
  • Download the latest updates for Forté LE
  • Download the latest updates for Forté ID
  • Download the latest updates for Forté PD
  • Download the Communications Driver for Forté
  • See fonts available exclusively for Forté Editing Fonts in Proline (Level 4)  
  • Using the Expert Stitch Manager
  • Upgrade to ProLine Version 7.6, the Latest & Greatest Issues with reading condensed formats (.cnd files)
  • Error with ProLine Communications Driver (for Windows XP and Windows 2000) ProLine Communications Driver boot fails to load at Startup (for Windows XP) Installing the ProLine Rainbow Driver (for Windows XP and Windows 2000)
  • Security Key Not Being Recognized (for parallel key)
  • Software Updates
  •  

    General Embroidery Support Topics

  • The ABC's of Thread Tension
  • Positioning Embroidery On Garments
  • Sewing on Auto Floor Mats
  • More on Positioning Embroidery On Garments From Stitches Magazine  
  • Additional Information on Needles & Backing From Stitches Magazine  
  • Hoop Speed Reference Initializing the Memory
  • Inputting A Design into the Embroidery Machine
  • Test Designs
  • Getting Down with Underlay
  • Sewing On Leather Current Newsletter
  • Lettering on Caps
  • Embroidery Machine Formats
  • Using the 7-in-1 (or Fast Frames)
  • Hooping a Jacketback / Attaching a Jacketback Hoop to your machine  
  • Sewing on Caps  
  • Setting up the Carpetmaster  
  • Sewing on Puff / 3-D Embroidery
  • Software Copyrights - Things You should know
  •  

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    Did not purchase your embroidery machine or digital garment printer from Pantograms Mfg. Company and you need assistance with your Meistergram Embroidery Equipment, Expert Series TOYOTA Embroidery Equipment, DTG – Digital Garment Printers or Forte’ Embroidery Suite Embroidery Software Programs? We have service, support and training plans available to help you.

    Please call us at 1-800-872-1555 ext. 226 for more information.

    Our Certified Technicians have been trained to keep your embroidery machine working at its best.
    Click here to see the 30 point Inspection Checklist performed when your machine is serviced.


    Pantograms also provides "emergency" software and machine support from 10:00am to 2:00pm Eastern Standard Time on Saturdays. 
    To reach a machine technician or a software support rep please use the following numbers:

    Support Information
    Business Support Hours
    Monday thru Thursday - 8:00am to 6:00pm EST
    Friday - 8:00am to 5:00pm EST

    Support Phone Number: 800-872-1555 ext. 226
    Email: Support@Pantograms.com
    Weekend Support Hours
    Saturday - 10:00am to 2:00pm EST

    MEISTERGRAM and TOYOTA Embroidery Machine Support Pager # 888.920.9957

    Forté Embroidery Software, DTG Digital Garment Printers, Voyager Machine Support Pager # 888.861.5165

    ** Please be advised that messages left on either of these numbers are only checked on Saturdays. If you need assistance during our normal business hours please call us at 800-872-1555 ext. 226 **

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    Call Toll Free 1-800-872-1555 to speak to a apparel decorating specialist! OR
    Click here to request more information