Service & Support: DTG Topics
Learn from the Pros
You can find the answer to many common service topics relating to the care and maintenance for the DTG Kiosk below. Still have a question? Feel free to contact our service department at Service@Pantograms.com or our software support department at Support@Pantograms.com. Becoming an printing pro is just a few clicks away! If you have any suggestions for additional items or topics on this page please contact us atWebmaster@Pantograms.com.
Pantograms also provides "emergency" software and machine support from 10:00am to 2:00pm Eastern Standard Time on Saturdays. To reach a machine technician or a software support rep please use the following numbers:
| After Hours Support | |
| TOYOTA Machine Service (Saturdays only) | 888-920-9957 |
| Software, DTG & Happy Voyager Support (Saturdays only) | 888-861-5165 |
Please be advised that messages left on either of these numbers are only checked on Saturdays. If you need assistance during our normal business hours please call us at 800-872-1555.
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DTG Training Videos |
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Taking the DTG Out of the Box Preparing your DTG Printer Setting up your DTG Printer Filling the Printer with White Ink Nozzle Check Hooping the Platen Printing Good White Ink |
Pre-Treatment RIP Software Printing Curing Non-Textile Printing Transporting Your DTG Printer |
DTG Maintenance Videos |
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Flushing Pre-Treatment Priming the System Removing the Wiper for Cleaning Print Head Alignment Changing the pump and wiper assembly |
Parts Removing the Print Head Installing the Print Head Changing the Capping Station Resetting the Waste Ink Counter
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DTG Maintenance Videos (Kiosk Version 1) |
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Flushing 2nd Flushing Final Flush |
Leveling the Tray Bed (part 1) Leveling the Tray Bed (part 2) |
DTG RipPro Software | Ripping made Simple
A Brand New DTG RIP
With its simplified workflow, DTG RipPro v.04 makes large/grand format signage and digital textile printing simpler than before. Its simplified methods of device calibration along with easy to operate and use colour correction tools coupled with necessary visualisation at every step of operation makes it all very simple.
You can use the same tool for proofing your multi-channel images on your digital printer. The software composes a multi-channel image (can also apply different raster settings to each channel) and then converts it into the format understood by your printer. All done on the fly while printing.
DTG RipPro v.04 with its features like seamless step and repeat for textile printing, postscript level 3.0 support, simultaneous RIP and print, RIP once and print many, advanced dither for smooth rendering of images on the printer and capacity to drive multiple printers simultaneously becomes a necessary tool for a digital textile printer or a digital signage printer.
It supports bi-cubic interpolation when enlarging the images, while outputting to the printer to ensure best quality output.
Large array of colour correction filters eliminates the need for specialised software. Now with white ink underbase tools!
HM1 | Head Replacement
DTG Rip Pro Downloads |
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Download latest version of Rip Pro Version 4 Download latest version of Rip Pro Version 3 |
Get the addendum for Rip Pro 7.4 and Vista - 2200 Drivers |